Privacy Policy

Go Rewatt Energy Hub Pvt Ltd.

This Privacy Policy outlines how gorewatt.com (referred to as “we”, “us”, or “our”) collects, uses, and protects your information when you access or use our website (the “Service”). It also explains your rights regarding your personal data and how applicable laws safeguard those rights. 

By using our Service, you acknowledge and accept the practices described in this Privacy Policy. We are committed to handling your information transparently and responsibly. 

1. Understanding Key Terms

To help you clearly understand this policy, here is what we mean by the terms used throughout this document: 

• Account: A personal account you create to access our Service or specific features within it. 

• Affiliate: Any company that shares common ownership or control with us, where ‘control’ means holding 50% or more of voting shares or equivalent authority. 

• Company: Refers to gorewatt.com — also referred to as ‘we’, ‘us’, or ‘our’ throughout this document. 

• Cookies: Small data files stored on your device by a website to remember your browsing preferences and activity. 

• Country: Karnataka, India. 

• Device: Any internet-enabled device you use to access our Service — including computers, smartphones, or tablets. 

• Personal Data: Any information that can be used to identify you, directly or indirectly. 

• Service: Refers to the gorewatt.com website. 

• Service Provider: A third-party individual or company that processes data on our behalf to help us deliver or improve the Service. 

• Usage Data: Data gathered automatically from your interactions with the Service, such as page visits, time spent, and browser details. 

• Website: gorewatt.com, accessible at https://gorewatt.com/ 
• You: The individual or legal entity using or accessing our Service. 

2. What Information We Collect

Personal Information You Provide 

When you interact with our Service, we may ask you to share certain details that help us identify or contact you. This may include: 

• • Your first and last name 

• • Your email address 

• • Your phone number 

Data Collected Automatically 

Each time you visit our website, certain technical information is collected automatically. This Usage Data may include: 

• • Your device’s IP address 

• • The type and version of browser you are using 

• • The pages you visit and the time you spend on them 

• • Unique identifiers associated with your device 

• • Operating system and mobile browser information (when accessing via mobile) 

• • This data helps us understand how our Service is used and how we can improve it. 

Cookies and Tracking Technologies 

We use cookies and similar technologies such as web beacons, tags, and scripts to track user activity and enhance our service. Here is how we use them: 

• • Session Cookies: Temporary cookies that are erased when you close your browser. These are essential for the Service to function properly. 

• • Persistent Cookies: These remain on your device after your session ends, helping us remember your preferences for future visits. 

• • Web Beacons: Tiny electronic images embedded in pages or emails that help us track visits, email opens, and overall usage patterns. 

We use cookies for four main purposes: to keep the Service running (essential cookies), to remember your acceptance of our cookie policy (acceptance cookies), to personalise your experience (functionality cookies), and to analyse performance. You can control or disable cookies through your browser settings, though doing so may limit some features of the Service. 

3. How We Use Your Information

The information we collect serves several important purposes: 

• • Service delivery: To operate, monitor, and maintain the website effectively. 

• • Account management: To set up and manage your registered account and give you access to relevant features. 

• • Contract fulfilment: To process any purchases or agreements you enter into with us. 

• • Communication: To send you important service updates, security notices, or other relevant notifications via email, phone, SMS, or app notifications. 

• • Marketing (opt-in): To share news, offers, or information about products and services similar to those you have shown interest in — unless you have opted out. 

• • Request handling: To respond to queries or requests you submit to us. 

• • Business operations: To support potential mergers, acquisitions, or other organisational changes where your data may be part of transferred assets. 

• • Analytics and improvement: To identify trends, measure the effectiveness of our campaigns, and continuously improve our products and user experience. 

4. Who We Share Your Information With

We do not sell your personal information. However, we may share it in the following circumstances: 

• • Service Providers: Trusted third parties who help us run our platform — for analytics, customer communication, or technical support. 

• • Business transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred to the relevant parties. You will be notified of any such change. 

• • Group companies: Our affiliates (parent companies, subsidiaries, and joint ventures) may access your data, subject to the same privacy standards described here. 

• • Business partners: With whom we offer joint products, services, or promotions. 

• • Other users: If you interact publicly on our platform, that information may be visible to others. 

• • With your consent: For any other purpose, but only when you have explicitly agreed. 

5. How Long We Keep Your Data

We retain your personal data only for as long as needed to fulfil the purposes described in this policy — or as required by law. Once that need no longer exists, we delete or anonymize your data. 

Usage Data is generally kept for a shorter period unless it is needed to investigate security issues, improve system functionality, or meet a legal obligation. 

6. International Data Transfers

Your data may be processed or stored on servers located outside your state, country, or region — including places where data protection laws may differ from those in your jurisdiction. 

By using our Service and submitting your information, you consent to this transfer. We ensure that any cross-border data transfer is handled securely and responsibly, with appropriate safeguards in place to protect your privacy.

7. Your Right to Delete Your Data

You have the right to request deletion of any personal data we hold about you. You can: 

Log in to your account and update or delete your information via account settings. 

Contact us directly to request access to, correction of, or deletion of your data. 

Please note that in some cases, we may be legally required to retain certain information even after a deletion request. 

8. When We May Disclose Your Data

Business Transfers 

If our company undergoes a significant change, such as a merger or acquisition, your personal data may be transferred as part of that process. We will notify you in advance. 

Legal Obligations 

We may disclose your information if required to do so by law, or in response to legitimate requests from government authorities such as courts or regulatory bodies. 

Protection of Rights and Safety 

• • We may also share your data when we genuinely believe it is necessary to: 

• • Meet a legal obligation 

• • Protect our rights or property 

• • Investigate or prevent potential fraud or misuse 

• • Protect the safety of our users or the general public 

• • Defend against legal claims 

9. How We Protect Your Data

Protecting your personal information is a priority for us. We use commercially reasonable security measures to guard against unauthorised access, misuse, or loss of your data. 

However, no digital system is entirely immune to risk. While we do everything practical to keep your data safe, we cannot offer an absolute guarantee of security for any information transmitted over the internet or stored electronically. 

10. Children’s Data Privacy

Our Service is not intended for anyone under the age of 13, and we don’t collect personal data from children knowingly. 

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. Upon confirmation, we will promptly remove that data from our systems. 

In regions where parental consent is legally required for minors older than 13, we might seek that consent before processing their information. 

11. Links to External Websites

Our website may include links to third-party websites that we do not own or control. Clicking on these links will take you away from our Service, and this Privacy Policy will no longer apply. 

We strongly recommend reviewing the privacy policies of any external websites you visit. We are not responsible for their content, privacy practices, or security measures. 

12. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will: 

Post the updated policy on this page with a new ‘Last Updated’ date 

Notify you via email or a prominent notice on our website before the changes take effect 

We encourage you to review this page periodically to stay informed. Continued use of the Service after changes are posted will be taken as your acceptance of the revised policy. 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to reach out to us: 

Email: sales@gorewatt.com 

We are committed to addressing your concerns promptly and transparently. 

gorewatt.com — Committed to your privacy.